Medical Secretary, Division of Rheumatology
Lisa has been with the Department of Pediatrics for six years, firstly as a medical secretary in the Division of Genetics, and presently supporting the Division of Rheumatology in a similar role. As a medical secretary, her main priorities are patient care, scheduling, and financial management. She does everything from ordering tests, to organizing division members’ calendars, to paying invoices – and everything in-between!
In her role, Lisa experiences the greatest fulfillment from helping families who are worried or stressed about the condition of their children and being able to make their lives a little easier by providing assistance. According to Lisa, even the small things – like listening to their fears – can make a big difference.